Frequently Asked Questions (FAQ)

Do you have a question we've missed below?
We`re reworking our instruction manual so if you can`t find the answer on this page, then email faq team.

Q. How do I import my remaining friends?

A. Go to the "Manage Sites" page which is accessible from the profiles drop-down menu on the toolbar. Click "Import All Friends" for the appropriate site. In an upcoming version, Minggl will auto-synchronize your friends with the host site.

Back to Top

Q. How do I get a Minggl account?

A. Minggl is now in open-public beta and you can register/install here.

Back to Top

Q. How do I setup Minggl?

A. After installing Minggl, simply attach your various social profiles using the "Add Site" menu option. It's under the Profiles drop-down list on the toolbar. After that, we`ll monitor them for you and let you know what`s happening with friends. If you have questions, please email support.

Back to Top

Q. How do I download or install Minggl WITHOUT re-registering?

A. If you already have a Minggl account, and want to install the toolbar on another computer or into a different browser on the SAME computer, go directly to our Browser download page. DO NOT re-register because your "attached profiles" are already "owned" by your first Minggl account and cannot be claimed again, unless your release them from the 1st account. If you`ve lost your password, click the "Forgot your Password" link on this page.

Back to Top

Q. I don't see the Minggl Toolbar in my browser. How do I make it visible?

A. Minggl is running when its toolbar is visible at the top of your browser. If you don't see the Minggl Toolbar, check the Minggl item in the list within your browser's menu under: View » Toolbars.

Back to Top

Q. How do I attach my MySpace or Facebook profile to my Minggl account?

A. Select the "Add Site" option under the `Profiles` drop-down list on the Minggl Toolbar.

Back to Top

Q. How do I know if another person is using Minggl?

A. All Minggl users have a Minggl GG watermark next to their name in your Minggl friend list. Also, if they`ve given you permission, you may see one or more Minggl Notes displayed on their profile at a supported site. Coming Soon--->the Minggl box will give you a visual cue, even if they have no mNotes installed.

Back to Top

Q. How do I create Minggl Notes?

A. This feature is currently in beta-test and only available if you enable it via "Toolbar Settings" on the Settings Panel page. It's an early feature so don't complain if things don't yet work perfectly! Also, the privacy (aka filters) settings pane is still hidden.

Back to Top

Q. How do you control offensive content?

A. Minggl is community-policed. Every Minggl Note contains a "Flag as Offensive" button in the upper right corner. If multiple users flag a particular mNote as offensive, it will be marked for review. If even more people flag it, it is automatically hidden until it can be reviewed. Although we`ll normally just add a password, Minggl reserves the right to delete Minggl Notes if/when they have been flagged as offensive by the community.

Back to Top

Q. What about Open Social?

A. Minggl Notes will soon be a container for Open Social applications. If you`re a developer, we'd love to hear from you on our Forums Site.

Back to Top

Q. How do I un-install?

A. If using Internet Explorer, look under the Start menu for Minggl-->Uninstall. If using FireFox, look under Tools-->Add-ons-->Uninstall

Back to Top

Q. What about spyware, bugs or security flaws?

A. Minggl continues to undergo heavy testing! As with all rapidly evolving software, there are minor bugs or inconsistencies. Minggl automatically removes everything but approved Javascript/Embeds so there should be NO WAY for user-published Minggl content to run malicious code on your computer. As with any website, if you manually visit questionable links or download risky files, then our many security precautions CANNOT help you. Aside from risky browsing behavior on your part, there are no additional risks to running Minggl. Minggl is a clean product, and contains no malware of any kind.

Back to Top